Free generator
Create your online store's returns policy: withdrawal period, conditions, shipping costs and refunds, in accordance with the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013.
📖 What is it and why does your website need it? Read the guide →
⚠️ Important notice — please read. This generator provides free guidance templates based on current regulations (the GDPR, the Data Protection Act 2018, the ePrivacy Regulations and consumer law). They do not constitute legal advice and do not guarantee legal compliance for your specific case.
Each owner is solely responsible for reviewing, adapting and verifying that the texts match their actual activity and applicable law, as well as for effectively complying with their legal obligations. For complex cases, consult a legal professional.
DominaInternet (Jordi Espies Garcia), owner of this tool, assumes no liability for the use of the generated texts or for any consequences arising from their use.
Frequently asked questions
Informing about the right of withdrawal is mandatory under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. A clear returns policy covers this and, in addition, builds trust and reduces doubts.
Yes. 14 days is the legal minimum; many stores offer 30 days or more as a commercial advantage. The generator lets you specify the period.
Want to understand it in depth? Read the returns policy guide with the legal basis and the most common mistakes.
Purchase terms for your online store: payment, shipping, withdrawal and warranties.
Generate document → ⚖️Identify the website owner and set out the terms of use (mandatory under Irish e-commerce and company law).
Generate document → 🔐Tell your users how you process their personal data in compliance with the GDPR and the Data Protection Act 2018.
Generate document →